At Altura Credit Union, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including online banking and credit union services.
Information We Collect
We collect information that you provide directly to us, such as when you open an account, perform transactions, or contact us for support. This includes your name, contact details, account numbers, and financial information. Additionally, we gather data through your interactions with our website and online banking platform, such as login information, IP addresses, and cookies.
How We Use Your Information
The information we collect is used to deliver and improve our services. This includes processing transactions, managing your accounts, personalizing your experience, and protecting against fraud. We also use your information to communicate with you about products, services, and promotions that may be of interest to you.
Information Sharing
We do not sell your personal information to third parties. We may share information with trusted partners who assist us in providing services to you, in compliance with applicable laws and regulations. Third parties may include payment processors, data analytics providers, and other financial entities. All third parties are obligated to respect the confidentiality of your information and use it only for the purposes we authorize.
Data Security
We employ a range of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure data storage facilities. We regularly review and update our security practices to ensure the integrity of your information.
Your Rights and Choices
You have the right to access and update your personal information at any time. You can also choose to limit certain data collection by adjusting your browser settings concerning cookies and other tracking technologies. If you have questions about your data rights or wish to make changes, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page frequently to stay informed about how we protect your information.
Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact Altura Credit Union through our website contact form or at our main office location.